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Our Mission

Payments Redefined

Our mission is to redefine payments through tailored solutions and exceptional service.

We exist to simplify payments and empower our clients through technology that adapts to their business, not the other way around. Every product, partnership, and process we create is designed to make payments faster, smarter, and more reliable.


Our Story

Founded in 2004, iStream Financial Services was one of the early pioneers in Remote Deposit Capture (RDC) following the passage of the Check Clearing for the 21st Century Act (Check 21). What began as a way to simplify check processing has evolved into a comprehensive, bank-agnostic payments platform, supporting ACH, check, card, and remittance processing with scalable, automated solutions.

Today, iStream helps businesses, banks, and technology partners simplify how payments move and data flows. From integration facilitation and sub-accounting to real-time reconciliation, our technology reduces cost and complexity while delivering the transparency and control modern organizations need.


Our Vision

Simplified Payments

Payment solutions: simplified, accelerated, and delivered with premier service and support.

We focus on removing the friction in payment processing. Whether through ACH, check, or integrated remittance capabilities, iStream connects financial institutions, software providers, and businesses with flexible tools that deliver both efficiency and trust.

ACH Services, ACH Processing, ACH Validation, Direct Deposit

Positive and Enthusiastic

• Finding solutions to difficult situations
• Focusing on possibilities rather than limitations
• Approaching interactions with kindness, support, and optimism
• Motivating oneself and others with a can-do attitude

Thoughtful and Inquisitive

• Strive to learn more, be responsible for your learning, natural curiosity, asking smart questions, asking questions to understand, learn and grow
• Attempting to improve the company/position
• Considering others’ feelings, perspectives, and needs in actions and decisions
• Striving for meaningful connections and thoughtful contributions

Unwavering Commitment

• Staying fully engaged and focused, even in the face of challenges or setbacks
• Being dependable and consistent in fulfilling responsibilities
• Continuously seeking ways to improve and overcome obstacles
• Demonstrating a strong work ethic and passion for achieving meaningful results

Conscientiously Dedicated

• Ethical responsibility
• Attention to detail
• Engaged
• Company participation

Client Committed

• Putting clients first
• Responsive
• Prioritizing client needs
• Delivering excellence

What our Customers Say

iStream’s intuitive system helped us save time, effort and payroll costs with the software being fully integrated into our point-of-sale system. iStream’s experienced team is receptive and easy to work with, allowing us to adapt and continue to succeed in the Financial Service Center Industry.

Bob Wellenstien – President
Community Financial Service Centers

We have used iStream for over 10 years now.  iStream allows us to process deposits with 8 different banks spread across the United States into 80 different bank accounts.  The system is easy to use and saves us countless hours filling out deposit tickets and running to the banks to make deposits or sending by mail.

Leonard J. Browne – Controller
Bear Property Management

Of all of the integrations and API’s of companies we have worked with, iStream has been one of my favorite and most easy to work with.  They helped us with reconciliation and creating custom processing around it.  I highly recommend them.  Truly in my 20-year history, iStream is one of the best companies I have ever worked with as far as integrating and helping us to accomplish the business goals that we were working to accomplish.

Tim Fortner – CEO
Better NOI

iStream presented the State Bar of WI with a unique opportunity to add cost-saving electronic deposits without having to change our long standing banking relationship. This feature also makes iStream very attractive to our members, giving them the freedom to choose their bank and still benefit from iStream’s very competitive Remote Deposit Capture offering.

Nerino J. Petro, Jr. – Practice Management Advisor
State Bar of Wisconsin

We looked for a partner that could continually innovate, so we would not have to do all of the internal innovation and look at the marketplace.  We felt we provided best-in-class service to our customers, so we wanted something very similar as an experience for our customers as it pertained to payments. When we looked at the intellectual capital of the team at iStream, we figured they would be the ones who could help us with not only the immediate needs but our future needs as well. Credit card, ACH, check payments, different gateway integrations – iStream serves as a one-stop shop for payments.  This was the ultimate great partnership and I would do it again if I ever have the chance.

Brian Kueppers – Founder and Former CEO
Apex Revenue Technologies
Meet Our Team

Leadership

Meet our Leadership Team
Chief Executive Officer

Brian W. Kueppers

Brian brings a unique perspective to our leadership team with a wealth of experience in strategic excellence. He served as Founder/CEO at APEX Revenue Technologies, where he achieved remarkable success, including revolutionizing healthcare statement and document processing.

President

Katie Robinson

Katie Robinson has been in the payments and financial services space for the past 20 years.

Senior Vice President, Chief Risk and Compliance Officer

Kim Olszewski

Kim brings 35 years of banking and financial services experience.

CIO

Mark Becker

Mark leverages his 30+ years of operational experience to deliver best in class service to clients on a daily basis. 

General Counsel

Jan Erickson

Jan is responsible for providing legal oversight and advice for corporate, business, regulatory, employment and other legal matters.

Controller

Michelle Bondar

Michelle brings over 20 years of working in the financial industry.