Careers

The Business Development Associate position is a junior level hybrid/remote position that provides sales and support of clients and partners to support the company and individual revenue goals.  The Business Development Associate will work closely with internal staff to manage the entire process for clients from sales to implementation while achieving overall company goals and values.

Key Responsibilities

• Product/Program Sales
  • Identify and pursue new business opportunities through activities that include call campaigns, targeted marketing, inbound leads, networking, conference attendance and other development efforts
  • Work with marketing to generate leads through marketing campaigns, lead list contacts, and delegation of leads to sales team as needed
  • Research and gather data for lead lists based on business types, partners, competitors, etc. to self-generate leads and market to prospect lists
  • Cross-sell products to the existing client base through targeted marketing  
  • Work with Product and Marketing to stay on top of new products/programs as they are introduced 
  • Demonstrate products and solutions to prospective clients based on their individual needs
  • Work with clients to determine the advantages of the products/programs to their organization
  • Work with Product and Marketing to establish pricing and product materials to provide to clients and potential clients
  • Negotiate pricing and process with the potential client

• Tracking Leads/Sales 
  • Utilize CRM system to manage tracking and reporting on new business, cross sales and revenue estimates
  • Utilize CRM to manage lead tracking to ensure that communication and follow-up is done
  • Escalate business opportunities to management as needed
  • Report to management on the details of the leads, calls, and presentations completed each week/month

• Integration Support
  • Work with Relationship Management and Integrations on new customer/partner integrations to ensure seamless hand-off
  • Ongoing Communication with internal team and client/partner as needed to ensure time to revenue goals are met

• Sales Support
  • Webinar demos for potential clients
  • In-house demos for potential clients
  • Physical location demos for potential clients

Requirements

• Minimum 2 years successful experience in sales is required 
• Bachelor’s degree in a business, sales or similar field is preferred
• Payment processing experience is preferred
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Working Conditions

Normal office working conditions. Hybrid/remote.

Equipment: telephone, cell phone, computer or laptop, copy machine, etc.

Physical Requirements

Must have the ability to stand, sit, stoop, bend and reach. Must be able to use a telephone or headset equipment. On an infrequent basis must be able to lift and move material weighing up to 20 lbs. to move computers or system equipment.

Direct Reports

None at this time

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned, and/or this job description may change over time, to meet the ongoing needs of the Company.